If you are not crazy about what you selected once you see it in person, we make it easy to return for a refund or exchange for something new." "We also love getting the story behind why you are purchasing the special gift. "We are easy and fun to work with! We are a commission-free team, and we have a blast assisting customers with the perfect diamond or setting," offers Brantner. James Allen FAQs Why do couples choose James Allen? So, without any pressure, you can see your ring design come to life in real-time with real-life images and an interactive video. Each ring qualifies for the company’s standard 30-day return window.
You can pick your head style, shank style, metal options and even change the preview center stone shape and size. This Ring Studio helps engaged couples design their dream engagement ring. “In the spirit of transparency and choice, we've added things like virtual try-on, a selection of lab-created diamonds, and our newest option, The Ring Studio, which lets you completely customize your ring down to the head and shank's metal and style,” shares Brantner. In addition to its well-established standards, James Allen has changed over time, and it now includes additional products and services. Every single diamond on James Allen is certified conflict-free.
They also only source their metal materials through ethical sources. The company takes ethical sourcing seriously, requiring all partners to abide by strict ethical standards, including the Kimberly Process. James Allen partners with diamond and gemstone offices all over the world to provide hundreds of thousands of loose stone options to their customers.
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Lorraine Brantner is the sales manager at James Allen.Īhead, discover everything you need to know about buying an engagement ring from Jame Allen, plus 15 of our favorite ring offerings!
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